Strategic Leadership
Proven ability to lead diverse, cross-functional teams and implement effective strategies that align with long-term business goals. Expertise in building high-performance cultures that foster collaboration, innovation, and accountability. Adept at decision-making under pressure, with a clear focus on driving organizational success through sustainable growth and operational excellence.
- Leadership development and mentoring.
- Long-term vision and strategy formulation.
- Crisis management and problem-solving.
Led Taib Home Health Care to achieve a record-breaking 1.6% sales growth in 2024 by optimizing operational processes and leading strategic initiatives.
Operations Management
Extensive experience in optimizing operational workflows, reducing costs, and improving service delivery in fast-paced environments. Ability to streamline complex operations across multiple departments while maintaining high levels of service quality and customer satisfaction.
- Workflow optimization and efficiency.
- Process automation and improvement.
- Resource allocation and management.
Successfully reduced operational costs and increased profitability by implementing advanced scheduling and follow-up systems at Taib Home Health Care.
Business Development
Expert in developing and executing B2B and B2C strategies that drive revenue growth, expand market reach, and build strong, long-term relationships with stakeholders. Skilled at identifying new market opportunities and negotiating profitable contracts to support business expansion.
- Market analysis and opportunity identification.
- Contract negotiation and stakeholder management.
- New product/service development.
Expanded Sanar’s medical provider network to over 1,800 across the Gulf region, significantly increasing revenue and brand visibility.
Digital Transformation
Proven track record in leading digital transformation initiatives that enhance operational efficiency, improve service delivery, and enable real-time data-driven decision-making. Adept at integrating new technologies, such as healthcare information systems, into existing workflows to support organizational goals.
- Digital strategy and implementation.
- Data analysis and dashboard creation.
- Healthcare Information System (HIS) integration.
Led the development and integration of Taib’s Healthcare Information System (HIS), improving patient tracking, billing, and service management.
Project Management
Skilled in managing complex projects from conception to execution, with a focus on improving operational efficiency, service delivery, and quality. Expertise in using Agile and other methodologies to keep projects on track, within budget, and aligned with organizational goals.
- Agile and traditional project management methodologies.
- Risk management and mitigation.
- Cross-functional team coordination.
Spearheaded the development and launch of Taib’s Diabetic Care Program, which delivered better healthcare outcomes and achieved key performance indicators (KPIs) for insured patients.
Quality Assurance
Extensive experience in ensuring compliance with industry standards, securing accreditations, and implementing quality control processes to maintain high service standards. Ability to design and enforce Standard Operating Procedures (SOPs) that align with regulatory requirements.
- Quality management systems.
- Regulatory compliance and CBAHI accreditation.
- Standard Operating Procedure (SOP) development.
Led Taib Home Health Care to successfully achieve CBAHI accreditation in 2024, ensuring compliance with rigorous quality standards.
Financial Acumen
Adept at managing budgets, developing financial plans, and creating cost-saving strategies that maximize profitability while maintaining operational efficiency. Skilled at linking financial planning to overall business strategy to ensure long-term growth.
- Budgeting and financial planning.
- Cost optimization strategies.
- Profit and loss management.
Successfully increased profitability at Taib by optimizing scheduling and follow-up systems, reducing overhead while maintaining service quality.
Stakeholder Management
Expertise in building and maintaining strong relationships with key stakeholders, including clients, vendors, and internal teams. Skilled in negotiation and conflict resolution, ensuring alignment of goals and fostering long-term partnerships that benefit the organization.
- Negotiation and conflict resolution.
- Client and vendor relationship management.
- Cross-department collaboration.
Managed critical stakeholder relationships with insurance companies at Sanar, ensuring seamless service pricing, contracts, and compliance with regulatory standards.
Data Analysis & Reporting
Proficient in using data to drive decision-making, improve operational processes, and assess organizational performance. Experienced in developing dashboards and real-time reporting tools that provide actionable insights for management.
- Data visualization and reporting.
- Performance analysis.
- Real-time dashboard development.
Designed and implemented data-driven dashboards at Taib, enabling improved decision-making and operational transparency across multiple departments.